Introduction
Welcome to Arbitrage28. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regard to your personal information, please contact us at [contact email].
Who We Are
Arbitrage28 (“we”, “us”, “our”) is a financial services company dedicated to providing a secure and efficient trading platform. We are the data controller responsible for your personal information.
Data We Collect
Personal Information
We collect personal information that you provide to us such as name, address, contact information, passwords and security data, and payment information. This information is necessary to provide you with our services.
Financial Information
We collect financial information necessary to process payments for services, including credit card numbers and other payment information.
Technical Data
We collect information automatically when you visit our website, such as IP address, browser type, operating system, referring URLs, and information about your usage of our website through cookies and similar technologies.
Communications Data
We collect information from your communications with us, including emails, chat logs, and other messages. This helps us respond to your inquiries and improve our services.
How We Use Your Data
We use the information we collect or receive:
- To facilitate account creation and the login process: If you choose to link your account with us to a third-party account (such as Google or Facebook), we use the information you allowed us to collect from those third parties to facilitate account creation and the login process.
- To send administrative information to you: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
- To fulfill and manage your orders: We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the website.
- To post testimonials: We post testimonials on our website that may contain personal information. We obtain your consent to post your name along with your testimonial.
- To deliver targeted advertising to you: We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
- For other business purposes: We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our services, products, marketing, and your experience.
Sharing Your Data
We only share and disclose your information in the following situations:
- Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, illegal activities, or as evidence in litigation in which we are involved.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the website, which will enable them to collect data about how you interact with the website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand online activity.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and Rectification: You can request access to your personal information and request correction of any inaccurate or incomplete personal information.
- Erasure: You can request the deletion of your personal information under certain circumstances.
- Restriction: You can request the restriction of processing of your personal information under certain circumstances.
- Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format and transfer it to another data controller.
- Objection: You can object to the processing of your personal information under certain circumstances, including for direct marketing purposes.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
Third-Party Websites
The website may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services, or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the website. You should review the policies of such third parties and contact them directly to respond to your questions.
Policy Updates
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
Contact Us
If you have questions or comments about this policy, you may contact us.
